Frequently asked questions

How long will it take for my order to be delivered?

Our delivery time nationwide is 3-5 working days after the order has been confirmed.

Do you offer international shipping?

Currently, we only offer shipping within Pakistan

What payment methods do you accept?

We offer convenient payment options, including Cash on Delivery and online payments via bank account /jazzcash/easypaisa/upaida

What is your exchange/return policy?

Returns and exchanges can be requested within 15 days after fulfillment of your order for reasons such as wrong products delivered, missing products, damaged products, expired products, poor quality, or if the product looks different from the image on the site.

How do I contact customer support?

You can reach our customer support team through WhatsApp at ---, via the "Contact Us" page on our website, or by emailing care@darcikacosemtics. We aim to respond within 24 hours.

Can I change or cancel my order after it's been placed?

You may be able to change or cancel your order within a certain time frame before dispatch. Please contact our customer support team as soon as possible for assistance.